Hi, we’re Andrea Gray and Richard Quinton, experts in Contact Centre Solutions.

We created Synergetic to provide better consultancy and interim leadership for contact centres wanting to improve all aspects of their business.

With our combined strengths in – leadership, organisation design, business transformation, contact centre technology, project management & methodology, and business analytics – we are able to bring value to all areas of the contact centre.

We provide in-depth experience in commercial growth, efficiency improvement, full business transformation and organisation redesign.

Our ethos is to work with and on behalf of Contact Centre businesses, offering bespoke solutions to help realise their true and fullest potential.